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The Zen Mate Blog
Zendesk Bot and Omnichannel
Maximizing Customer Experience: Unleashing the Full Power of Zendesk Conversation Bot and Omnichannel In today’s fast-paced customer support environment, efficiency and swift response times are paramount. Many organizations still rely on manual processes for ticket management, which can hinder their … Read More
Tags: Bot, Conversion, SLA Management, Ticket Management, Zendesk