Why Choose Us?
Expertise
We’re not just any tech consultants; we translate complex technical jargon into actionable, achievable goals. With us, you speak to experts who understand your needs and know how to meet them.
Speed
Expect rapid results. With our efficient processes, you could be up and running within days, not months, propelling your business towards success much faster.
Insight
Our strategies are built on a deep understanding of data analytics. We ensure that your decisions are both informed and impactful, helping you to not only meet but exceed your strategic goals.
What our customers say
“We're thoroughly pleased with the service provided by Or Mordechaev. He's been instrumental in streamlining our communication processes, setting up an efficient messaging system, integrating a responsive bot, and establishing clear service level agreements (SLAs) and omnichannel support. Additionally, his expertise in data analytics has been invaluable. Working with us on Zendesk Explore, he crafted insightful dashboards and leveraged data to empower our team, enhancing our operational efficiency and decision-making capabilities.”
“I would like to highly recommend the quality service we received from Or.
Or helped us in creating a new process in Zendesk of opening tasks internally within the organization which included new fields, creating automatic triggers and alerts as well as reports and dashboards to monitor the processes.
Or carried out the work professionally and efficiently and was always available even after the end of the project to help with questions and consultations on topics such as SLA definitions and management in an optimal way, configuration and adaptation of reports to our needs, and more.
Working with Or was easy, efficient and effective and most importantly pleasant and professional”
“After a comprehensive search and recommendations, we came to Or due to the need to increase customer service and customize the Zendesk management software. After an introductory conversation and clarification of the company's needs, Or began building the model, was very attentive to our needs, and offered several work methods. Very professional, super fast response And high quality. Of course we are still with him if changes are needed."
Ready to Transform Your Business?
Embark on your journey to smarter operations and enhanced data utilization with ZenMate. Get started today and see immediate improvements in your workflow.